Sploot Pack™ Membership Plan - Terms and Conditions
1. Membership Overview
The Veterinary Clinic Membership Plan ("Membership Plan") provides exclusive benefits to enrolled members, including complimentary exams and discounts on products and services offered by Sploot Veterinary Care (not including 3rd party service providers). .
2. Membership Benefits
- Three (3) free standard exams per membership year, both wellness and urgent/sick.
- 10% discount on all products and services provided directly by the clinic.
- Discounts do not apply to services or products facilitated by third-party vendors.
- SplootRx online pharmacy is not included in the membership discount.
- The max of $150 or 10% discount on spay/neuter/dental procedures
3. Membership Eligibility
- The Membership Plan is available to pet parents who enroll at any Sploot location.
- Each membership applies to a single pet; additional pets require separate memberships.
4. Membership Fees & Renewal
- The Membership Plan requires an annual fee, payable at the time of enrollment.
- Memberships automatically renew unless canceled prior to the renewal date.
- Fees are non-refundable and non-transferable.
5. Exclusions & Limitations
- The Membership Plan covers only services and products provided directly by the clinic.
- Third-party vendor services, including but not limited to SplootRx online pharmacy, are excluded from discounts.
- Other exclusions include: specialty surgery, e.g. TPLO repair; specialty ultrasound / echocardiogram; oncology services
- Membership benefits cannot be combined with other promotions, discounts, or special offers.
6. Cancellation & Termination
- Members may cancel their membership at any time; however, refunds will not be issued.
- The clinic reserves the right to terminate any membership due to misuse, fraudulent activity, or non-compliance with clinic policies. Membership terminated due to a terms infraction will not receive a refund.
7. Amendments & Modifications
- Sploot reserves the right to modify the terms and conditions of the Membership Plan at any time.
- Any changes will be communicated to members via email or clinic website updates.
8. Liability & Disclaimers
- The Membership Plan does not constitute an insurance policy and is not a substitute for pet insurance.
- The clinic is not responsible for services rendered by third-party vendors.
9. SplootRx credit (online pharmacy)
The SplootRx credit is up to $50 in credits for the first 100 members and up to $20 for all other members. Any member, including first 100, can use the code WELCOME. This is 35% off your purchase, up to $20. This code is only eligible for your first order. If this is not used on your first order, you will not be able to get it again.
If you have ordered from SplootRx in the past, then this code is not available for you to use. If you are one of the first 100 SplootPack™ members, you will receive an email from the Sploot marketing team with a custom code that will give you 30% off, up to $30. This has to be used on your second order.
Neither of these codes are eligible for in-clinic medicine purchases and they cannot be stacked with one another on the same invoice
By enrolling in the Membership Plan, the member acknowledges and agrees to these terms and conditions.