Join the Pet Parent Experience Team at Sploot Vets
- Beyond a Typical CSR Role: This isn’t your average customer service job. At Sploot Vets, the days of veterinary reception staff being at the bottom of the clinic hierarchy are long gone
- Heart of Sploot: Our Pet Parent Experience (PPX) team is the lifeblood of Sploot Vets. They are what truly sets us apart from other clinics
- Exclusive Concierge Service: As part of the PPX team, you’ll act as an exclusive concierge, creating amazing experiences for pets and their parents from the moment they book an appointment, through their visit, and even easing any after-care concerns
- Purpose-Driven Work: This is work with a purpose, carried out in an environment that encourages and supports your career growth. Your role is highly valued, and you’ll receive industry-leading wages to prove it
Get Paid Your Worth
- Compensation - We lead the market in pay, plus regular merit-based pay assessments allow for unlimited growth
- 401(k) Match - Up to 4% match with immediate vesting and flexible investing opportunities
- Pet Care Benefits - We’re here to give your furry family members gold standard medicine at a fraction of the cost
- Free Scrubs - It shouldn’t cost you to be dressed for work
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Grow In Your Career
- Onboarding Program - We’ll never throw you to the wolves - our industry-leading onboarding program sets you up for success with training and resources from Day One
- Advancement Opportunities - We create a culture of meritocracy where seniority is less important than your skills, passion, and drive - all our Senior Associates and Managers are promoted from within
- One Team, One Dream - No barriers across our network of clinics means that everyone shares the workload and you are never on your own
Live Your Best Life
- Paid Health Benefits - Health, dental, and vision insurance with 80% company coverage, because staying healthy shouldn’t break the bank
- Paid Parental Leave - Up to 10 weeks of paid leave so you can feel free to grow your family
- Flexible PTO - Starting at 2 weeks of PTO each year to use on whatever you want - with more hours added the longer you’re here
- Scheduling & Hours - An average of 4-5 shifts per week with hours from 8 AM - 8 PM give you time to enjoy your life away from work
- Employee Assistance Program - No matter what life throws at you, we’ve got you and your family covered with free mental health, financial wellness, and legal support
Don’t Just Take It From Us
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Tara Butterfield
Pet Parent Experience Manager
"I love the community at Sploot! Being so connected across all of our locations has allowed me to get to know so many amazing people and clients. No matter where I work it always feels like home. I also think Sploot is awesome at balancing same-day urgent care with personalized attention for every pet. The PPX team finds ways to prioritize pets in need while ensuring every visit feels focused and individualized, no matter how busy the day gets!"
Camilla Reyes
Senior Pet Parent Experience Associate
“The best part about working at Sploot would be getting to work alongside really impressive people! The medical professionals are all accomplished individuals that don’t hesitate to teach you when they can, which is something I really value coming from a different field altogether. I learn something new everyday and in turn feel confident in the care we give patients daily!”
Ready to start the best part of your career?
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